Skin is InA few months back, I mentioned how I hopped aboard the skincare train which took quite a few detours till I reached my stop. I didn’t really choose Lancome to be my go-to skincare brand, it just so happens both my mom and mother-in-law favor the brand and that they have a very enticing loyalty program (which I’m quite disappointed at to be honest, check the jump for details why).
Their loyalty card program caught my husband’s loyalty-perk-attraction (mention anything loyalty card and he has it! Rustan’s Frequent Shoppers, SM Advantage, Mercury Drugstore, National Bookstore, Healthy Options, you name it). So while I was still deep in research on what certain items to purchase to jumpstart my ‘serious‘ skincare routine, Enzo has already set his mind into getting me that loyalty card.
So now I’ll quickly gloss over the items and share my major impressions —
VisionnaireThis is one of the more hyped-up products of Lancome said to have had a massive queue when it first launched as well as being a favorite of Kate Middleton (which she might have received in a sample and tried but loved and favorited? Hmm). It is basically a serum that bears big claims from evening out the skintone to minimizing pores and wrinkles to smoothening skin texture. Major impression: It does smoothen out my skin, calms my redness and gives a particular glow making me able to skip foundation on good skin days. However, given the amount of silicones on this product, I’m unsure whether it has long-term effects on the skin. The short term effect is great, but nothing that a really good primer couldn’t do. I find Guerlain’s Light Diffusing Perfecting Primer gives the same effect. I hope the LR2412 ingredient (derived from jasmonic plant) does actually do something for the skin but I’m unable to verify that as of now. I’ve stopped using this since I broke out from overexfoliation (with other products I tried) and had to baby my skin back to normal.
Advanced GenifiqueAn anti-aging serum that’s packed with so many active ingredients, backed up by 14 years of research and patents extending until 2029 (oh, Lancome. you and your marketing claims!). Anyway, we should all know by now that patents ≠ efficacy. Major Impression: I usually get really bored with anti-aging serums that don’t seem to have any effect but I quite like using this one as it has a calming sensation when applied on the skin. The skin seems to drink it quickly which I like even more. I do wake up with a smoother, much more glowing skin as compared to when I don’t use it. As for the excessive claims? I can’t tell how much more effective it is as compared to its drugstore counterpart, L’Oreal Youth Code.
Blanc Expert Whitening Hydrating Emulsion MoistAka moisturizer. I was recommended this moisturizer to go with my DermCrystal & Melanolyser (my first Lancome buys which I havent reviewed yet, excuse me for that gosh). Major Impression: Very light and refreshing moisturizer, not too heavy (if you’ve dry skin, they have the super moist version). I don’t see any whitening effect, but it’s pretty good as a moisturizer. My dry peeling skin was completely removed 2 days after using this day and night. Probably isn’t more effective than any cheaper moisturizers so I don’t recommend splurging on this one. I do enjoy using this though. It leaves my skin very moisturized yet non-oily and non-sticky.
Renergie CC Multi-Lift CreamLancome’s take on the CC cream. It claims to correct as well as lift and firm. I like this a lot but it’s quite white on me. I gave this to my mom to use and it works great on her – wrinkles aren’t as evident and it does give a lifted look! Compared to Chanel’s CC cream, this is thinner and runnier. It does cover redness but those needing more coverage wouldn’t be too impressed with this. Full review on this soon.
Teint Miracle Liquid FoundationI actually love this foundation. It’s not too heavy, the satin finish does give quite a glow without looking the least bit oily. If you want a heavy coverage matte, this is not for you. But for someone who dislikes wearing foundation but wants something to even out skintone, reduce redness and pore appearance, then this is perfect. Downside? I do need to blot after 4-5 hours because I get oily on my t-zone. Also, without loose powder, this slides off the skin in humid temperature.
LipsticksThe L’Absolu range is meant to be one of the more moisturizing lipsticks of the brand. Opaque, glides on smoothly, lasts at most 3 hours. Personally, I don’t find them that moisturizing. Although to be fair, not a lot of formulas sit well on my dry lips. The Rouge in Love range on the other hand is very sheer, needs at least two swipes to be opaque but less drying than the L’Absolu range. The packaging is quite heavy as it’s not the original black magnetic casing as L’Absolu’s.
Disappointing Loyalty Program!As I mentioned, I got into Lancome mainly because of their loyalty program. I even upgraded my membership to Gold (which meant I had to spend $$$ in a span of three months!) because I wanted to get more points and save them for Christmas (shopping for friends and family!). Well what do you know? Out of nowhere, Lancome texts my mom and I that we had to spend our points by the end of the month (August) or else all our points will be forfeited. I am aghast because they gave us an impression that the points are good till the end of the year. I know it may seem shallow but this program was one of the reasons I decided to ‘invest‘ in your brand and you’ll tell me I have to spend all my hard-earned points in a month’s time because your Marketing team suddenly felt like implementing so. NOT COOL. And can you please be more subtle with your sales targets and quotas? So much so that even those that do not suit my skin condition or age group are pushed so hard as if I’m aging magically tomorrow. Sure, I gave in the first three months but I’m not stupid and careless anymore (or I’d like to think so).
I may like some of your products Lancome, but I can surely replace them with other brands. I hope that you will look into your customer service and loyalty program approach. This is not a bashing of any sort. I’m (or was) just a loyal customer voicing out my frustrations.